SHOPPING FOR ADVICE
Once you have decided what type of advice you need, you must find an adviser you can trust. This article is your road map to help narrow your search and avoid the regrets that follow a bad choice.
Personal Financial Advisers
Good Personal Financial Advisers can be found in many places, including financial planning firms, independent financial planners, insurance brokers, brokerage firms, banks, insurance companies, accounting firms and law firms. The key is finding the adviser you can trust, not necessarily the type of organization.
You can start the process by contacting friends and family members who have similar personal financial situations and ask them to refer you to someone that they have used. It will then be up to you to make sure that the adviser is qualified to provide the advisory services you need.
In addition to (or instead of) referrals from friends or family, you can usually find Personal Financial Advisers in your neighborhood. This process is more tedious but can be more reliable if done properly and thoroughly. Use any or all of the following sources:
Contact the information sources of your choice and ask about personal financial advice. Find at least three to six advisers who are near your work or your home and who deal with people who have similar financial issues as you do.
The next step is to choose one that is able to meet your needs. Review the list of 12 elements of advice described in the previous chapter and decide which ones are important to you. Ask each candidate about these items and eliminate those who do not offer the services you need.
Professional designations and licenses are also helpful in determining qualifications in meeting your needs. (See Appendix for a more complete list of professional designations as well as requirements for becoming licensed by the National Association of Securities Dealers and state regulatory agencies.) Below is a list of the more common designations and licenses.
The Certified Financial Planner (ICFP) license is awarded to individuals who have fulfilled the certification and biennial licensing requirements of the CFP Board of Standards.
See Appendix for a further description.
The Certified Public Accountant (CPA) designation also requires rigorous training and testing in the field of accounting and taxes. CPAs are trained to validate financial records and provide guidance in the proper reporting of taxes. Many CPAs who specialize in financial planning also have a Personal Financial Specialist (PFS) designation.
The Chartered Financial Analyst (CFA) has undergone rigorous training and passed extensive tests that take several years to complete. CFAs are trained to understand the securities markets and evaluate the quality and worth of stocks, bonds and other securities.
The Chartered Financial Consultant (ChFC)
describes a financial planner or financial services
professional who has earned the ChFC designation by completing The
American College’s financial planning program covering economics,
insurance, taxation, real estate and other topics related to finance
and investing.
Meanwhile, the Chartered Life Underwriter (CLU) designation indicates that the individual has undergone the training required to assess insurability.
The most important job of a financial adviser is to make you comfortable with your financial situation. The adviser may suggest changes, but unless you feel comfortable with the person you probably won’t feel comfortable with his/her advice. Your adviser should have values that are similar to your own, and must be genuine in relating to your issues and concerns.
Excellence & Trust. The final step is to determine which candidates are qualified. Of course, you can determine whether an adviser is qualified on your own. Another way of doing this is to make sure the adviser meets the Dalbar qualifications.
Dalbar has undertaken to rate Personal Financial Advisers in a program called "Excellence & Trust". This program will identify those advisers who have demonstrated that they deliver value for their clients and who chose to participate in Dalbar’s "Excellence & Trust" program. Advisers pay Dalbar $500 per year to participate in the program, which is modeled after services that rate bonds, such as Standard & Poor’s and Moody’s.
The Dalbar standards for advisers are:
A minimum of five years in active practice. Advisers with less than five years are considered to be apprentices and should operate under the supervision of a more experienced professional.
A clear regulatory record for the last five years. This removes any advisers from consideration who have been found guilty of crimes or have been sanctioned. An excessive number of client complaints will also eliminate an adviser from consideration.
Must have at least 100 active clients. This requirement is to ensure that part-time advisers are not included. This requirement may be waived if the adviser can show that he/she is active with fewer clients.
It may be impossible for you to learn any more than this on your own about an adviser who you are considering. However, Dalbar takes the rating process much further. Qualified advisers are then rated on the basis of how good a job they have done for their clients. Dalbar asks the clients to answer a series of questions about their adviser’s performance, including:
Has the adviser produced satisfactory financial results? Clients who have been with the adviser for at least five years are asked to judge how well the adviser has done in meeting their goals.
Have the adviser’s recommendations been acted on? This is an indication of how much trust the clients put in their adviser.
Are the adviser’s services satisfactory? This includes such things as the frequency and quality of contact, ability to present recommendations, and education.
What services has the adviser provided? This illustrates the range of services provided and experience level the adviser has with each specialty.
Beginning in 1998, you will be able to find an adviser who has undergone this level of scrutiny without having to undertake the effort yourself. Dalbar ratings will be available in electronic and paper format.
Guidance Services
Guidance Services are available from most major mutual fund companies. Given the growing popularity of these programs, it’s best to call the fund company directly to inquire whether such services are available.
Pre-packaged Advice
Pre-packaged Advice, such as asset allocation funds and lifecycle funds, are available from many mutual fund firms, banks, insurance companies and brokerage firms. Note that you must evaluate your need for these investments yourself, which requires an understanding of what each is attempting to accomplish.
Electronic Advisers
This is a fast-growing source of advice. You can expect to see hundreds of listings before very long.

Mutual Fund Information Sites
General Mutual Fund / Investing Information
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Web Site |
Information Provided |
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Basic investing information, fund information, and reference. |
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Investment education for individuals and clubs. |
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Mutual fund industry and business news/updates. |
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Mutual fund industry news/updates. |
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A wide array of advice-related information, including links to other web sites and current projects and news related to advice. |
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Real time market data. |
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A professional organization of family business advisers, educators, researchers, and consultants. |
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The Motley Fool: To educate, amuse and enrich investors. |
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Fund industry articles, manager profiles, and portfolio tracking. |
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The mutual fund industry’s trade organization’s home page. Complete with information regarding mutual fund basics and statistics. |
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The Insurance Information Institute is a non-profit communications organization sponsored by the property/casualty industry. |
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Market information, portfolio tracking and quote lookup. |
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The NASD’s Office of Individual Investor Services. |
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Microsoft’s MoneyInsider Magazine. |
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Mutual fund rating service and analysis. |
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Fund industry information for Canadian market. |
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Introduction to mutual funds and investing, news and updates from the SEC on mutual funds. |
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Fund directory, prices, market outlook, and portfolio tracking. |
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Mutual funds news, quotes, and chat. |
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Search engine for mutual fund and personal finance. |
Securities through KMS Financial Services, Inc.
520.884.7550
jpw@financial-architects.com
3971 E. Paradise Falls, Suite 114
Tucson, AZ 85712
United States